SHIPPING & DELIVERY
FREE SHIPPING WORLDWIDE
Spend over $99NZD to receive free shipping. Purchases under $99NZD will incur the following shipping charge:
Rest Of The World
Spend over $299NZD to receive free shipping (For packages under 2kg). Purchases under $299NZD will incur the following shipping charge:
Europe/Hong Kong/Singapore/Thailand $29
Orders from Monday-Friday will be dispatched the same day if it's been ordered before 3pm, any time after will be dispatched the next working day. Weekend orders will be dispatched on the following Monday. There are only a few of us and we have to sleep too, but we will try our hardest to ship your order as fast as we can. Orders will not be dispatched until payment in full has been received and Good As Gold is satisfied with the integrity of the order. When we receive your order we'll send you a confirmation email of your purchase. This will contain an invoice number of the item/s and its cost. We will also send you your tracking number once the item has been dispatched.
— We do not deliver to rural addresses unless you tick the rural option of shipping and pay the extra $10. We cannot ship to PO Boxes or Private Bags so just give us your Aunty or Grandma's address and then you can take over from there.
— Every country has different customs laws and your product may incur other charges whilst in transit. Good As Gold is NOT responsible for these charges. But we will do our best to send it to you the cheapest, fastest and safest way we can.
— We charge flat rate shipping... When you spend over a certain amount you get free worldwide shipping. *However this offer may not apply to certain oversized/heavy items so flick us an email if you have questions at email@example.com
All of our delivery methods are fully track and traceable.
Domestic orders are sent using PBT Couriers. Although we endeavour to deliver to you overnight it can take 2-4 working days to arrive after your payment has been confirmed. If the order has not arrived by then please email firstname.lastname@example.org with your order number and contact details. If you are in a rush to get the goods, please let us know and we will do our best to get things moving faster.
International orders are shipped using NZ Post. It takes up to 14 working days depending on where you are, to arrive after your payment has been confirmed (provided it doesn't get stopped in customs). If the order has not arrived by then please email email@example.com with your order number and contact details.
We also offer express shipping with DHL for only a smidgen more so make sure you check the shipping drop down for options at the check out.
Please be advised that every country has different customs laws and your product may incur other charges whilst in transit. Good As Gold is not responsible for these charges. But we will do our best to send it to you the cheapest, fastest and safest way we can.
IN STORE PICKUP
This collection method is available to our Wellington customers. You will receive an email to confirm your order is ready to collect. If you do not receive this within one working day please email us at firstname.lastname@example.org.
Please note some stock is held in our Auckland store and may take 1-3 working days to be available for Wellington in-store pickup. We will advise you accordingly.
These are some handy tips for picking up your order with no fuss:
— Please bring your order confirmation email with you to pickup your order. This is to make sure you get the right order! If another person is collecting on your behalf they will need to show your order confirmation email at point of collection.
— In Store Pickups will be held at Good As Gold Wellington for a max of 3 months from point of order.
— Our returns policy applies from day of confirmation of order (that first email we send you).